Our Guarantee & Returns

OUR GUARANTEE

We want to make returns and exchanges easy for you. If you are not 100% satisfied
with one of our products, you may return it within 60 days of purchase for a refund.  

RETURN & EXCHANGE POLICY

If you are not 100% satisfied with one of our products, you may return it within 60 days of purchase for a refund.  We require proof of purchase to honor a refund or exchange. Please include your proof of purchase with the products you wish to return or exchange and bring it with you, or include it in your package of returned item(s).
We will reimburse the original purchase price to either your original method of payment or as a merchandise credit.

Special Conditions 

To protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we cannot accept a return or exchange (even within 60 days of purchase) in certain situations, including:

 

  • Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage)

  • Products showing excessive wear and tear

  • Products lost or damaged due to fire, flood, or natural disaster

  • Products with a missing label or label that has been defaced

  • Products returned for personal reasons unrelated to product performance or satisfaction

  • On rare occasions, past habitual abuse of our Return Policy